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||| FAQs: Messenger Spam

     Recently spammers (those who send unwanted junkmail) have been abusing a service that is built into Windows NT, Windows 2000 and Windows XP to advertise their wares.  This service is called Windows Messenger Service.  You may have seen a gray text window open up in the middle of your screen with an "OK" button at the bottom advertising some sort of product or website.  These windows do not and cannot contain any pictures, and are text only.  Here is an example of a Windows Messenger spam

    The only way to avoid this type of spam is to disable the Windows Messenger service itself.  This is a service that is activated by default within Windows NT, 2000, and XP.  Disabling the messenger service will not disable other instant messaging programs such as AOL Instant Messenger, Yahoo Messenger and so forth.   The instructions to do so in each operating system are below:

Windows NT - Double Click on the My Computer Icon, and then double click on the Control Panel Icon.  Double click on the listing for Services, and then double click on Messenger.  Select "Stop", and then select "Disable" in the Startup Type Section.  Click "OK".

Windows 2000 - Double Click on the My Computer Icon, and then double click on the Control Panel Icon.  Double click on Administrative Tools, double click on the listing for Services, and then double click on Messenger.  Select "Stop", and then select "Disable" in the Startup Type Section.  Click "OK".

Windows XP Home - Click on the Start Menu, and then click on Control Panel.  Click on  Administrative Tools and then click on Component Services.  Double click on the listing for Services Local and then double click on Messenger.  Select "Stop", and then select "Disable" in the Startup Type Section.  Click "OK".

Windows XP Pro - Click on the Start Menu, and then click on Control Panel.  Click on the listing for Performance and Maintenance, and then click on Administrative Tools.  Double click on the listing for Services and then double click on Messenger.  Select "Stop", and then select "Disable" in the Startup Type Section.  Click "OK".

If you have any other questions or concerns about this process, please send an e-mail  to support@xecu.net or contact us by phone at 301-682-9972, or toll free at 877-932-8638 and we will be glad to answer your questions.

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